[Resolved] Snapdeal.com — smartron t5524 (64gb, 4gb ram) - srt phone | |
I have purchased "smartron t5524 (64gb, 4gb ram) - srt phone" from snapdeal. However i have received the faulty phone whose camera was not working properly, i have raised the return request on your website and my request was rejected claiming that delivered mobile was in perfect condition. After getting tired with snapdeal guys. Today i visited mobile service center and they declared that camera of mobile is faulty (See attachment) and they said they cant replace it. As the phone seven day. Since i have received the faulty phone thus it qualify for return/refund per your return policy. Kindly arrange refund for same, else i need to go to consumer forum with my complaint. Details of order is as below: Order id: [protected] Reference no: 45427597 Regards: Deepesh danderwal Contact no: [protected] [protected]@yahoo.co.in Was this information helpful? | |
Feb 20, 2018 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Jan 12, 2018 Snapdeal.com Customer Care's response Dear Deepesh, Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com. Regards, Team Snapdeal | |
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