Snapdeal.com — Snapdeal cheats and forces customers to use freecharge (Though both snapdeal and freecharge are pathetic

why is snapdeal forcing cutomers to signup for freecharge while buying a product.. i DO NOT WANT freecharge..are u guys really that arrogant that you force people to signup for things they are not even interested in? i simply bought the product from amazon. go cry on that!

Dear Madhrishi,

Thanks for reaching out to us. We care about your grievance; your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Team Snapdeal

Hi Madhrishi,

Hope you are well.
Please share the order details with us so that we can assist you in a better way.

Thanks!
Team Snapdeal

Snapdeal has completely lost it every time i go for buying something that stupid free-charge account pops up, , fail to understand why forcing customers on stupid freecharge account, , went for flipkart, amazon and eBay for buying all items. what a waste snapdeal website is becoming day by day!

I was trying to buy something...why should i create a freecharge account in order to do that??..
i wont create and neither i would buy it...

Snapdeal, you cannot decide what i want.

Dear Snapdeal,

I do not want to purchase something with my own money and yet be forced to register on the marketing site : free charge. if you do not remove this, from your 'purchase page' I am not in a position to continue with the purchase.

The request is very obvious and is stated by many other customers above, please remove the link to free charge ASAP. I will wait three more days before clearing out my shopping cart and buying else where.

Dear readers, if you see snap deal replying again with a robotic reply "please share your email id to assist further" it proves my and previous readers point. Further frustrated clients don't have to waste complaining about privacy and sneakware, it takes less clicks to buy elsewhere at alternative sites than to keep making complaint about this :) :)

Dear friendz101,

We regret the inconvenience caused to you. Kindly drop us an email from your registered email ID at [protected]@snapdeal.com along with details of your concern and your contact number so that we may better assist you.

Regards,
Team Snapdeal

Snapdeal.com — problem in micromax canvas spark Q308

I have received above mention micromax mobile though order no. [protected] on dated 03.05.2015. in this mobile I am facing problem daily i.e. the mobile handset automatically switch off every night . why its occurred daily pls resolved it.

Snapdeal.com — Not refund of money after return

I had purchased two products whose order id - [protected], [protected] that was not satisfied products for so I return them but still after 20-25days of my request no19014234, 19027476 nothing are received by me

Snapdeal.com — Snapdeal online shopping quality too poor

Array

Replace

I want to replace the item

not work properly

My name is pavan khatekar i bought a jaipan jumbo roti maker its work properly 1 month but suddenly roti maker down surface is not working. And order id is [protected] and invoice date 5 oct 2014 please help me and solve this problem.

redmi note

mobile screen guard galat diya

Dear bhagwat2288,

We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.

Regards,
Team Snapdeal

Snapdeal still forcing to create a free charge account, without giving option to optout of it. This is stupid. How could a big company like this make this pathetic and arrogant mistake. I will go to Amazon/flipkart and spend my money there. Thank you for wasting my time losers.

Also it's terrible how they keep asking for customers email address and ID. What does that matter. The problem is clearly stated. What's the update on that? Are you going to stop duping customers and stop forcing them to sign on freecharge rip off marketing account? If not I don't want to do anything with you or your website anymore.

I notice that earlier customers were forced to register to freecharge rubbish account when they wanted to buy something. Now they have become even worse by forcing consumers to register with freecharge rubbish account even to login to snapdeal. This is terrible guys. It's been going on for over six months now. Wake up before Amazon and flipkart takes away all your marketshare and you are just left with baba ji ka freecharge.

PS: Can this website please add an option to give half star or negative rating for such cases. Where company has been wrong and duping customers for soooooo long.

Dear shradhey,

Kindly share your registered email id and contact details on [protected]@snapdeal.com to assist you further.

Regards,
Team Snapdeal

Dear Sir,

Myself Shubham Gupta from Nagpur and a customer of Snapdeal!
I am writing this email to you to bring a matter of failure (poor services)in your knowledge as I am really very disappointed with the services I got this time!
Actually I have ordered one Get Glamr Black Sandals for Men under order reference no. [protected], Order Placed On :[protected]. To update you, I got the product delivered at my place June 9, 2016.
Due to smaller in size, I have requested for exchange (size 7). But the pick up of product and exchange has not done even after 2 weeks.
I have already called at customer care 10 to 12 times but nothing has been by customer care executive /member. The customer care executive of snap-deal are not even processing this issue but shouted on me.

I think, as the other e-commerce site ( flip-kart, jabong) snapdeal also believes in good and fast customer service. But, it was my misconception. It was my first and pathetic experience with Snapdeal.

Can you please look into this matter as it is nothing but just a heart breaking incident for me which is forcing me not to buy anything from Snapdeal again in future!!
I request you to exchange my above mentioned product.

Dear guptashubham396,

Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

Regards,
Team Snapdeal

Dear shradhey,

We have not received the requisite details on your concern. Kindly share your registered email id and contact details with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal