[Resolved] Snapdeal.com — snapdeal customer care is a automated machine how can we talk with machine | |||||
I have 3 complaints: 1). Snapdeal order no. [protected] is not delivered to me but the status is showing it is delivered. Tried to contact custmer care but that is a machine which cant solve my problem. Please help me in this matter. It was a prepaid order, so either they should refund or deliver the product to the correct address. 2). Order no.[protected] has 3 items: 1. Lil orchid dress:. Suborder id [protected] was returned due to size issues, and snapdeal status says refund successful, but i didn't get my money. Please help. It is really frustrating. 2. Denim dress:. Suborder id [protected] is not delivered but snapdeal status showing delivered. It was a prepaid order please refund or deliver the product to correct address given there. 3. Suborder id:. [protected] is not delivered yet. Please call me on [protected] Was this information helpful? | |||||
Sep 21, 2017 Complaint marked as Resolved Finally got an apology call from snapdeal. 2 products delivered and for another 2 refund is initiated. Thanks Snapdeal.com customer support has been notified about the posted complaint. Verified Support Sep 19, 2017 Snapdeal.com Customer Care's response Dear Honest India, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal Verified Support Sep 25, 2017 Snapdeal.com Customer Care's response Dear Honest India, Thanks for sharing the acknowledgment. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance. Regards, Team Snapdeal | |||||
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+91 92 1269 2126 [Customer Care]
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