[Resolved]  Snapdeal.com — snapdeal delivered duplicate and different shoe

Address:Gurgaon, Haryana, 122016
Website:Snapdeal.Com

I am very disappointed with the service of snapdeal.
I was ordered a product nike air max 2017 shoe to gift my father but unfortunately the delivered product is totally different from the catalog pic and duplicate its really embarrassing.
I am attaching the delivered product pic and catalog pic showing by snapdeal.
Order i'd [protected]
Invoice no sd0507/18/2169
I have raised for replacement or refund on 28th aug but not yet action received from snapdeal and status still showing its in process and we will confirm after 24 hr.
+2 photos
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Oct 5, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Sep 03, 2018
Snapdeal.com Customer Care's response
Dear Customer,

Hope you are doing well.

We are re-escalating your issue to the concerned team and will get back to you soon.

Regards,
Team Snapdeal
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