[Resolved]  Snapdeal.com — snapdeal delivers fake/duplicate nike free og navy blue training shoes

Address:Pune, Maharashtra, 411039
Website:Snapdeal

Hi,
I have received the duplicate nike free og navy blue training shoes and also product (Color) is not as per the description. I placed the return request and i got a mail from snapdeal saying that "while processing your request, we reviewed your account and found some transactions that do not pass our internal checks. We're sorry that we will be unable to complete your request". I don't know the exact reason behind this. Please investigate the issue and let me know the status of it. I had already sent the mail to snapdeal but still dint get any reply. Please refer the below details and do the needful action.

Order id: [protected] reference no: 44237741
Placed on: sat, 7 oct, 2017 return issued on: sun, 15 oct, 2017
Refund amount : 2157/-

If you are not able to refund my money then please let me know i'll contact to consumer court.
Thanks,
Prashant
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Nov 28, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2017
Snapdeal.com Customer Care's response
Dear Parvati,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.
Regards,
Team Snapdeal
Complaint comments 

Comments

Plz my order return request on snap deal. But no mail & contact receive me .OK do not connect your executive officer...hum ab kisses bat here para hi no h .Sab kuch ferzi h sanpdeal per...Plz help me my contact [protected]
Snapdeal.com Customer Care's response, Oct 24, 2017
Verified Support
Dear Vikas,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com.
Regards,
Team Snapdeal

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