[Resolved] Snapdeal.com — snapdeal does not deliver my product even after charging me. scamster

abhishek khaitan

from Hyderabad, Telangana

Website:

snapdeal.com

I placed an order for a watch on 11 oct, 2018 with order id: [protected]

They did not deliver the product till 30 oct 2018. When i send them a email they respond back with 3-4 days time (Template email)

Their courier partner vulcan does not have a contact number, neither do they reply to emails.

Following is the response on their website:

Undeliveredat hyderabad
27 oct 2018 07:21 pm
Out for deliveryat hyderabad
27 oct 2018 06:56 pm
Undeliveredat hyderabad
20 oct 2018 12:36 am
Out for deliveryat hyderabad
20 oct 2018 12:30 am
Processingat hyderabad
18 oct 2018 08:06 am
Receivedat hyderabad
18 oct 2018 07:59 am
In transitfrom hydrabad
17 oct 2018 01:51 am
Receivedat hydrabad
16 oct 2018 05:26 pm
In transitfrom delhi
15 oct 2018 02:46 am
Processingat delhi
14 oct 2018 09:06 pm
Processingat delhi
14 oct 2018 12:19 pm
Receivedat delhi
14 oct 2018 11:28 am
In transitfrom delhi
14 oct 2018 06:52 am
Processingat delhi
13 oct 2018 08:45 pm
Receivedat delhi
13 oct 2018 07:39 pm
Pickup to be scheduledat delhi
11 oct 2018 10:12 pm
Shipment request created11 oct 2018 10:12 pm

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Dec 2, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 31, 2018

Snapdeal.com Customer Care's response Hi Abhishek,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

Oct 31, 2018

Updated by abhishek khaitan Non Sense. Again today I received a delivery update and a phone number of a guy who will deliver it to me.
No rewards for guessing, he did not answer the call and did not deliver the product.

It's only 21 days since I ordered. You can take another 2 years to deliver.

Nov 06, 2018

Updated by abhishek khaitan The Snapdeal fraudsters cancelled the order and marked as customer returned the product. Such a shame.
Nobody calls or responds to an email.