[Resolved]  Snapdeal.com — snapdeal I didn't get my refund

I have ordered a speed time ng6078sm04c women’s watch showing the logo of fastrack for rs 841 from snapdeal shop on 03 jan 2019. Soon i realized that the product is fake so i have cancelled my order on the same day i. E. 03 jan 2019. After cancelling the product the snapdeal customer care team told me that they will give me a refund on my bank account within 7-10 days but i didn’t got my refund within time so i called the snapdeal customer care team on their number & again they said that they will give my refund in next 7 days and the same process goes on. It’s been more than a month over and today is 12 feb. 2019 but they didn’t give me my refund of rs 841. Now i am fed up & feeling helpless so kindly do the needful and solve this matter.
Dr tarun kumar
My details are:-
My snapdeal order no:- [protected]
My suborder no:- [protected]