[Resolved]  Snapdeal.com — snapdeal not going to refund saying that this is a not product that i we have delivered.

Order id: [protected].

Hi,

Snapdeal is not going to refund saying that this is a not product that we have delivered. I have booked the a shes (
Red tape brown office genuine leather formal shoes) from snapdeal. Due to below mentioned reason i have initiated the request for return/refund.

1. Not a genuine product
2. Shoes size is not perfect as size no 7. And even no any size no is physically mentioned on shoes.

I marked email to snapdeal on [protected]@snapdeal.com but no any response. And there is no option to call.

Please help me to get refund.

This is remark of very bed services of snapdeal. I wouldn't like to order any items to snapdeal.


Thanks & regards,
Abdullah siddiqui
Was this information helpful?
No (0)
Yes (0)
Sep 5, 2017
Complaint marked as Resolved 
I received the Refund. Thank You so much !!!
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Aug 24, 2017
Snapdeal.com Customer Care's response
Dear Abdullah Fkp,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information