[Resolved] Snapdeal.com — snapdeal product delivery bad service | |||
Dear snapdeal team, I had ordered 2 set of bluetooth headset but unfortunately i had received only one piece of different colour out of 2 set without charging cable. Then i had raised our query for replacement but someone has closed without any call or resolution or refund process money. This is continuously 2 times, i am facing this such issues in snapdeal. Please don't make us in trouble, if you can't provide better service to us. Regards Rajesh [protected] Was this information helpful? | |||
Jan 16, 2019 Complaint marked as Resolved How can you close my request without any call or confirmation on mail
Pl get it checked from your packing boy & refund my money ASAP otherwise I will go to court against you.
Reopen this case.
Regards
Rajesh Snapdeal.com customer support has been notified about the posted complaint. Verified Support Jan 16, 2019 Snapdeal.com Customer Care's response Dear Rajesh, We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out. Thanks! Team Snapdeal Jan 16, 2019 Updated by RajeshAgrahari Snapdeal Team, What the hell is going on in Snapdeal??? How can you closed my consumer complaint as well as Snapdeal complaint both without any call to me Or any confirmation through mail. If you are not able to sort out my problem or can not refund my money, pl share us your Escalation matrix. If you have any query, ask to your packing & courier person. How is missing d Product from the packet. Take it on priority otherwise I will raise a complaint in court. Regards Rajesh  Jan 18, 2019 Updated by RajeshAgrahari Snapdeal, Please note down order no in above case. Return the Bluetooth headset which order has been closed by your team without any confirmation. It's unused. Charging cable is missing. So please send your courier boy to pickup the same. How many times, we have to remind to you for a single order. Why are you co-operating such bad behave with us. Take it on priority & get it sorted out ASAP. Regards Rajesh Agrahari [protected]  | |||
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
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I had never expect such problem. Please you need to improve better in your product delivery service like Amazon.