[Resolved]  Snapdeal.com — Snapdeal product delivery issue, accu-chek ACTIVE 50 SUGAR TEST STRIPS not delivered

I have ordered a product from snapdeal and prepaid the full amount (675rs) while booking it on May 3rd which is ‘accu-chek ACTIVE 50 SUGAR TEST STRIPS Expiry Mar-2021’ and they have updated me on 12th May as the product has been delivered which is incorrect. Below are the details related to the product. order ID: [protected] suborder ID: [protected] booked Date:[protected] paid amount: 675rs reference number: 65388265 I am contacting snapdeal from may 12th and following it up regularly from then onwards when they updated me as the order has been delivered which is incorrect as the product is not received by me or my family members/neighbors or any other known persons. I am seeing a general message reply from snapdeal from more than one and half month without any action from their end like the order has been delivered by our courier partner and we are tracking the proof of delivery of your item and do allow us a few days to update you on this and is delayed due to corona lock down restrictions. I have requested the below details from snapdeal since they updated me as the order has been delivered from delhivery courier(tracking id[protected] is delivered but no response for the proof of delivery or the details requested. delivered Executive Name: delivered Executive Mobile no: delivered Address details: date & Time of delivery: recepient Name who took the delivery: recepient Mobile NO who took the delivery: recepient signature who took the delivery: call me if you require any info from me on [protected]. I wish that my consumer complaint will get resolved soon.