[Resolved] Snapdeal.com — Snapdeal specializes in fraudulent selling practices

Ani Menon

from Mumbai, Maharashtra

Address:	411021
Website:	www.snapdeal.com

I have recently ordered a Sony headset from Snapdeal. I have paid Rs 1500 towards the same. After opening the package I saw the headset was fake. When I raked up the issue I got a response that Snapdeal is not responsible for the quality, and for refund I need to approach the merchant directly. Also, there was not customer care assistance. The customer care numbers are not going through. I think the Snapdeal specializes in fraudulent selling practices. I am preparing to take them to court.

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Apr 1, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Feb 20, 2017

Snapdeal.com Customer Care's response Dear Ani Menon,
We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details. We assure you all possible help.
Regards,
Team Snapdeal

Verified Support

Feb 28, 2017

Snapdeal.com Customer Care's response Dear Ani Menon,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal