[Resolved]  Snapdeal.com — snapdeal won't let me delete my account

Address:New Delhi

Every time i request snapdeal to deactivate my account for privacy concerns.
They reply:

Dear sudeṣṇa,

We are unable to change/delete the email address associated with your snapdeal account. We value our customer's security and privacy. Keeping this in mind, we do not allow any change/delete in the email address associated with an account.

If you require any further assistance, feel free to reply, we'd be glad to help you.

Issued on: 16 apr 20 - 02:10 pm reference number: 65276852

*

What is freaking wrong with you, bots?
Can you not afford humans in your customer service anymore?

I am not asking you to delete my email id.
I am requesting you to delete my whole snapdeal account.

Deleting my account details from your database is my basic consumer rights. (Privacy, it rights)

And it is also a breach of your own policy.

@user discretion and opt out

"you have an option not to provide or permit snapdeal to collect your personal information or later on withdraw your consent with respect to such personal information so provided herein by sending an email to the grievance officer or such other electronic address of the respective snapdeal entity as may be notified to you.in such case, you should neither visit any website nor use any services provided by snapdeal entities nor shall contact any of snapdeal entities. Further, snapdeal may not deliver products to you, upon your order, or snapdeal may deny you access from using certain services offered on the website.

You can add or update your personal information on regular basis. Kindly note that snapdeal would retain your previous personal information in its records."

So...

Delete my snapdeal account immediately.

Just do it.
Please.
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May 20, 2020
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Apr 19, 2020
Snapdeal.com Customer Care's response
Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.
Regards,
Team Snapdeal
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