[Resolved]  Snapdeal.com — snapdeal.com fraud, not refunding my money, providing fake arn no.

Snapdeal.com has not refunded my amount of rs. 359/- for order id: [protected], it has been more than 40 days now, since the refund date but till date i haven't received the refund amount on my bank account. Every time they telling me lie that they had refunded the amount, i have also registered the complaint with my bank for the refund transaction:- refund reference number (Arn) 75105177304000910801039, but after investigation, bank has confirmed that there is no transaction exists with the above arn no neither they have made any payment to my account.

I have already registered a complaint with "government of india, ministry of consumer affairs, food & public distribution
Department of consumer affairs". Very soon government will take care of you fraud, snapdeal.com.

It is clear that snapdeal.com is heavily indulged in committing fraud, they always send you cheap products and most of the time they advertise something and send something different, i am already tired of shopping with snapdeal.com that's why i didn't return my last product, instead i threw it away in the dustbin, but made i myself a promise that i won't even return to shop with snapdeal.com either.
It is almost 43 days now but no refund yet. Snapdeal.com has provided me with a fake refund reference number with an intention of fooling me that they have made a payment to my account which is completely fake in reality, my bank has confirmed it.
Snapdeal.com is a big fat liar, don't buy anything from them, full of cheap products, deliver different product everytime, don't refund the money to the consumers, fool them, waste their time and money.

I have already registered a complaint with "government of india, ministry of consumer affairs, food & public distribution
Department of consumer affairs". Very soon government will take care of your fraud snapdeal.com.
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Jan 14, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Dec 14, 2017
Snapdeal.com Customer Care's response
Dear customer ( arjunaryas),

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal
Complaint comments 

Comments

Product quality is very low
Snapdeal.com Customer Care's response, Dec 14, 2017
Verified Support
Dear Debika Karmakar,

Thanks for reaching out to us. We care about your grievance and would request you to share your concern in detail along with your order ID, complaint no. and contact information with us at help@snapdeal.com so that we may assist you.

Regards,
Team Snapdeal
Snapdeal.com Customer Care's response, Dec 22, 2017
Verified Support
Hi Debika Karmakar,

Hope you are doing good.

We hope your concern is resolved. Please write to us at help@snapdeal.com in case you need any assistance.

Thanks,
Team Snapdeal

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