[Resolved] Snapdeal.com — sony bc-trv battery charger

dghosh_82

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500013
Website:	snapdeal

Order id: [protected] reference no: 44928478
I received item immediately i raised return request through online. I think this is not a genuine product (Box sony logo is different. No mrp sticker) i never use this product even i am not open the box. I received call and some one told me that if the product deliver properly we will unable to process your return request. Then i send mail and got same reply.

If the product is a fake one why i will keep this?
Please refund my money.

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Jan 20, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Dec 04, 2017

Updated by dghosh_82 I logged return request within 7 days of time from received of your product

Verified Support

Dec 05, 2017

Snapdeal.com Customer Care's response Dear Dghosh_82,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal

Dec 07, 2017

Updated by dghosh_82 Just now we received call from snapdeal they ask for certificate from brand that this is not genuine product. I ask snapdeal to write about the product which you send is a 100% genuine. They told we cannot do that.
He told me also for camera accessories there is no return policy that means if you order something they send anything and you need to accept.
I really hopeless to see such kind of online shopping site.
Beware of Snapdeal...