[Resolved]  Snapdeal.com — sub: regarding my order no. [protected] (inferior quality)

Address:	382424
Website:	SNAPDEAL

Ref.: regarding my order no. [protected]

I have purchase automobile items for my car against order no. [protected] on dated 09/01/2018. But the quality of product was very inferior which was not expected from the company like snapdeal.
I created a return request for the 06 items, three of which were sent back to me as the products did not qualify the quality check as per your representative (Items are: 1. Take care black steering knob & door guards, 2. Soonai foot mark car sticker-silver, 3. Spartan night vision clip on goggles for driving)
I am an avid buyer and a gold customer of snapdeal, i have invested a lot of time and money in your products. I have handled all the delivered products carefully, there is no way the items were already broken or misused, tampering has happened and i have been blamed for this. Sub: regarding my order no. [protected]
I have purchase automobile items for my car against order no. [protected] on dated 09/01/2018. But the quality of product was very inferior which was not expected from the company like snapdeal. I am a snapdeal gold member.
I created a return request for the 06 items, three of which were sent back to me as the products did not qualify the quality check as per your representative (Items are: 1. Take care black steering knob & door guards, 2. Soonai foot mark car sticker-silver, 3. Spartan night vision clip on goggles for driving)
I am an avid buyer and a gold customer of snapdeal, i have invested a lot of time and money in your products. I have handled all the delivered products carefully, there is no way the items were already broken or misused, tampering has happened and i have been blamed for this. I am highly disappointed with this shameful act and behavior of yours representative on phone.
I am sending the photographs of product which your representative is asking that product are not cover in quality check guideline. Also i have received foot mark sticker in broken condition. I have returned the entire product in original packing but received back in very bad condition. Is this the way checking the material? I think you are promoting the sellers who are selling the low grade material through snapdeal.
There is no way i am accepting this and i demand full refund for the same. Now i am going to ask all my friends & colleagues not to deal or buy any product from snapdeal and prefer other online shopping sites, which give better treatment to their customers. I hope you consider this matter.

I am sending the photographs of product which your representative is asking that product are not cover in quality check guideline. Also i have received foot mark sticker in broken condition. I have returned the entire product in original packing but received back in a very bad condition. Is this the way checking the material? I think you are promoting the sellers who are selling the low grade material through snapdeal.
There is no way i am accepting this and i demand full refund for the same. Now i am going to ask all my friends & colleagues not to deal or buy any product from snapdeal and prefer other online shopping sites, which give better treatment to their customers. I hope you will solve this matter and refund my balance money.
Thanks & regards,
Anil kumar nakra
Ongc, ahmedabad,
Mobile no: [protected]