[Resolved]  Snapdeal.com — the delivery boy

Address:737126

I was present at my address at the date of delivery the whole day. The person by phone no. [protected] informed me that my order has arrived my town. I told him that i would be present at my address and that he could deliver it
To which he hesitatingly agreed as though expecting me to come get it. This happens almost every time and most of the time i get it picked up from the courier
Company but i was not having it this time. I was later texted that me being unavailable at the address they had to reschedule the delivery or cancel it. This may not seem to be a big issue but when something of this sort happens almost every time it becomes furstrating.
Was this information helpful?
No (0)
Yes (0)
Mar 14, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Feb 11, 2019
Snapdeal.com Customer Care's response
Dear Adip,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal
Complaint comments 

Comments

I am send the photo is the face are true

Snapdeal.com Customer Care's response, Feb 12, 2019
Verified Support
Dear Vinodkumar,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal
I purchased a combo offer of 10 Lakme eyeconic kajal(deep black). but the product looks like fake. It does n't have company name printed on the body and there is no barcode or qr code on pack. Please take some action.
Snapdeal.com Customer Care's response, Feb 12, 2019
Verified Support
Hi Pooja,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal
Can i espect my returnd item, pandora 15 pink flat (size: 38 EU)
Ekta jaiswal's reply, Feb 1, 2019
Order badi size 40 EU ki
Size mangvane ke liye return kiya tha to na to sendal aye na hi refund. Na to bat hoti he na hi sendal aye
Snapdeal.com Customer Care's response, Feb 12, 2019
Verified Support
Hi Ekta,

Apologies for the inconvenience caused. Request you to share the order ID so that we can help you out.

Thanks!
Team Snapdeal

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information