[Resolved] Snapdeal.com — tissot watch | |||||
I purchased a tissot watch from snapdeal vide order id: [protected] (Sub order id: [protected]), dtd 3 oct 2017. I paid rs 16490/- by my credit card. The watch was delivered on dt 7 oct 2017. However to my surprise, the watch was a first copy fake. I am a regular customer of snapdeal and was holding snapdeal & kunal bahl in high regard. But this shattered all my image of snapdeal - it proved wrong with snapdeal resorting to fake suppliers & doing unethical business. So i registered a return request on the same day ie 7 oct 2017. But again to my surprise, the return request was rejected. This unethical way of doing business is a big negative for snapdeal - the biggest ecommerce platform!! Request to please take up with snapdeal/ kunal behl and arrange refund of my hard earned money. Was this information helpful? | |||||
Nov 13, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Oct 13, 2017 Snapdeal.com Customer Care's response Dear Suman G, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal | |||||
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We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous@snapdeal.com in case you require further assistance in the interim.
Regards,
Team Snapdeal