[Resolved]  Snapdeal.com — unauthorized money deducted from credit card

Address:110032
Website:www.snapdeal.com

I bought a TV from Snapdeal on installments. It was faulty so I returned it, however, they are still deducting installments every month. I emailed them 3weeks ago as unable to talk to customer care but still have not received any response.
Below are the details:

Snapdeal Order ID: [protected]
Item: Activa LED Television.
Order date: 18 Aug 2017.
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Apr 14, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Mar 14, 2018
Snapdeal.com Customer Care's response
Dear Aqib Saleem,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon.

Regards,
Team Snapdeal
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