[Resolved] Snapdeal.com — Very poor Response and cancellation of orders | |||||
[protected]- Ordered in sleepwell Sleepwell mattress and paid in December .. It is cancelled once and then after getting confirmation from Call centre, i paid for the order once again in January .. It is also cancelled without any info. then again i have spoken with cust care . All the cust care peronnel are novice without any subject at all. Some of in charge spoken with me and assured that he will call back within 24 hours. No response at all . Almost in this case i have spoken with about 10-15 times with cust care and to tell all the subject for 10minutes . they dont know any thing and like a child they will ask silly and stupid things ...Where as their counter business portals like amazon ..never faced such a problem at all ... this type of acts shows who will last for long . Seems this may drive snapdeal to death in near future Was this information helpful? | |||||
Mar 2, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Jan 18, 2017 Snapdeal.com Customer Care's response Dear Prasadtvp, Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this. Regards, Team Snapdeal | |||||
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
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