[Resolved] Snapdeal.com — Voucher not accepted by powerhouse gym chowpatty

arifcontractor

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400007
Website:	snapdeal.com

This is regarding an online purchase made from snapdeal ( INVOICE NUMBER :S32264/16-17/1 ) for a one year membership to powerhouse gym located at chowpatty. after recieving the voucher when we visited the powerhouse gym at chowpatty we were informed that this voucher is not valid as they have not authorised any such plan for membership to snapdeal. they refused to accept the voucher which clearly states one year membership. they asked us to inform snapdeal and call for a refund. on contacting snap deal and repeatedly calling and emailing them we have yet not got our refund. they have promised us that the matter will been escalated to the concerned department. please resolve this issue, the copy of invoice is attached.

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Oct 14, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2016

Snapdeal.com Customer Care's response Dear arifcontractor,

We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.

Regards,
Team Snapdeal