[Resolved] Snapdeal.com — warranty claim (dell genuine original laptop adapter charger not working)

Maran R

from Delhi, Delhi

Address:

Coimbatore, Tamil Nadu

Request for the replacement of dell genuine original laptop adapter charger 65w 19.5v 3.34a inspiron 14r n4010 13r n3010 15r n5010 & power cord ordered on 01-nov-2017. The laptop adapter was functioning properly until[protected]. But on[protected] my dell laptop was not getting charged using the above-mentioned adapter charger. And i have found that there is no problem with the laptop as it is getting charged when connected to similar configured dell chargers. I request the snapdeal team to kindly look into the issue and get my adapter charger replaced as it has a 1-year warranty period as mentioned in the snapdeal website.

Order id: [protected]
Mobile no: [protected]

Was this information helpful?

No (0)

Yes (0)

Mar 30, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Feb 26, 2018

Snapdeal.com Customer Care's response Dear Customer(Maran R),

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon.

Regards,
Team Snapdeal