[Resolved] Snapdeal.com — warranty is not being covered

narendraku

from Delhi, Delhi

Address:

Ranchi, Jharkhand, 834002

Dear sir/madam,
I purchased a samsung monitor on 11th may 2015 from snapdeal.com. Now it is not functioning. It is within warranty period. On being complaint online to samsung service centre, the technician from samsung service centre in ranchi visited my home but, refused to repair it because this model number of monitor does not cover warranty in india as it belongs to other country.in such circumstances, your help is needed.

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Nov 10, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Oct 04, 2017

Updated by narendraku The Samsung Monitor was ordered on 17.04.2015 vide order Id [protected] in stead of 11.05.2015 as mentioned earlier.

Verified Support

Oct 10, 2017

Snapdeal.com Customer Care's response Dear narendraku,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal