[Resolved]  Snapdeal.com — website says item delivered but have not received it

Address:Vadodara, Gujarat, 390007

Order id: [protected] placed on oct 5.

I placed several orders for keychains from the snapdeal website. Yesterday i got an email that the items have been delivered but i never received it. I got a message saying it was delivered yesterday, december 14 but i have not received it. Kindly help me located the package. The invoice says dispatched via yida and the awb number is slp[protected] but i haven't been able to locate it.

No one picks up the customer care number. No one has replied to my help center emails. Even the seller doesnt have an contact info. Please help.
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Jan 19, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Dec 17, 2018
Snapdeal.com Customer Care's response
Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal
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