[Resolved] Snapdeal.com — winner prize call from snapdeal | |
Dear Snapdeal team, I have received a call which claim call is from Snapdeal and I am the winner of first prize.. The prize is Mahindra XUV 500 or 1260000. To claim they asked for bank account and aadhar details. I immediately understood the call was fraud. Information of call: The call received was from number [protected] and the caller states that they operate from Jamshedpur office. Grievance: The concern for me is " How do they know our what we have ordered, when have we ordered, my name and phone number". This is very serious issue. Is there any data/information leak happening from snapdeal? Thanks, Was this information helpful? | |
Aug 13, 2018 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Jul 13, 2018 Snapdeal.com Customer Care's response Dear Raj, We are not running any such offer. Also, we do not indulge in making any such Calls/SMS. Thanks! Team Snapdeal | |
2 Comments | |
Comments
I ordered Fastrack Sports 3099SM02 Men's Watch ordered on: 24 Jun, 2018. today I received this watch but the product was duplicate. I cross verified with showroom also, they told its totally duplicate.
Reply
Ruchit8's reply, Jul 2, 2018
I ordered Fastrack Sports 3099SM02 Men's Watch ordered on: 24 Jun, 2018. today I received this watch but the product was duplicate.
Dear Ruchit,
Steve here from the Customer Relations team. Always here to help!
Thank you for shopping our product. However, we do apologize for the confusion & inconvenience caused to you.
We don’t indulge in issues occurred from purchase via non authorized sites or retailers not affiliated with us.
For any concerns regarding these companies, please contact them directly.
Thank you.
Sincerely,
Steve
Steve here from the Customer Relations team. Always here to help!
Thank you for shopping our product. However, we do apologize for the confusion & inconvenience caused to you.
We don’t indulge in issues occurred from purchase via non authorized sites or retailers not affiliated with us.
For any concerns regarding these companies, please contact them directly.
Thank you.
Sincerely,
Steve
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