[Resolved] Snapdeal.com — Woodland shoes | |||||
I ordered woodland shoes on 22nd of december but I cancelled my order because of change of plan, 10 days have passed and I have still not got refund of any type from the snapdeal team, I had even dropped a mail to the customer care ( ref. no.[protected] but no response from them has been received to me, I have been shopping from snapdeal since a long time but this is the first time I have received such a poor response. The website clearly states that the refund will be done in 4 days but no response, mail, or call was done by them when I had done the complaint !! Was this information helpful? | |||||
Feb 4, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Jan 04, 2017 Snapdeal.com Customer Care's response Dear Shiv Singh Nagi, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal | |||||
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
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Order ID: [protected].
email:[protected]@gmail.com
till date i will not get any cashback.
We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.
Regards,
Team Snapdeal