[Resolved]  Snapdeal.com — wrong and fake product delivered

Address:	Moradabad, Uttar Pradesh
Website:	Snapdeal.com

I have placed an order of hp 64 gb pen drive with an order id - [protected] on 22nd nov 2017 through snapdeal. Snapdeal cancelled my order on 23 nov 2017. After cancel the order they have delievered a fake sandisk 32 gb memory card product in place of hp 64 gb pendrive on 25 nov 2017. I was not at home at the time of delivery, my mother has received the product and paid 650 rs as cod. On the box an invoice is pasted on which hp 64 gb pendrive is written but when we open that parcel a fake sandisk memory card was found. There is no any invoice exist inside the courier packet delivered by you. I have not open the sandisk memory card packing.

I have called more than 50 times but no respond from the snapdeal care no. Also send email to the snapdeal, they said there is no our role in this matter. They said contact to the seller. How i will contact to the seller i have no any info about the seller, i placed the order on the snapdeal not to the seller directly. It is the snapdeal responsibility to contact his seller. I got very disappointed after seeing this type of fraud from snapdeal.
Replace my product or refund my money. Please help me in this concern.

Akash singhal