[Resolved] Snapdeal.com — wrong imei no

Subrata05778

from Mumbai, Maharashtra

Address:	JOGIDIH COLLIERY, Dhanbad, Jharkhand, 828128
Website:	www.snapdeal.com

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Mobile handsetssnapdeal.com wrong imei no
Snapdeal.com — wrong imei no

1 review
Hindustan zinc colony. Sinidih dhanabd, sinidih, india
Subrata05778 on may 3, 2019
Mark as resolved
Order id: [protected]
Phone/mobile number: [protected]

I my jio phone purchased by me. Snapdeal provided me a incorrect imei no on invoice. I contacted snapdeal and they said that they can't go with return. But really i don't want return. I just need a corrected soft copy of my invoice. No return or replacement needed. Order id [protected]. It was buyer before 8 months ago. There was wrong imei no shown on the invoice as from the phone. When asked company they denied to help me and said it is beyond their tat. But i am saying that to them only correct the bill. I need no return or replacement. Product is genuine but please correct the bill for me

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Jun 5, 2019

Complaint marked as Resolved

No help so I closed

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

May 13, 2019

Snapdeal.com Customer Care's response Hi Subrata

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

Verified Support

May 15, 2019

Snapdeal.com Customer Care's response Dear Subrata,

We understand that our team has connected with you and informed that the complaint could not be accepted as the correct product was delivered to you. Hence, we are not able to proceed the same from our end.

Regards,
Team Snapdeal

May 15, 2019

Updated by Subrata05778 I just want corrected invoice. Or I go to consumer court