[Resolved]  Snapdeal.com — Wrong item received

Address:	Jaipur, Rajasthan, 302019
Website:	www.snapdeal.com

Order no. [protected]
Name- lalit
Dear sir, i had orderd adidas shoes from snapdeal on 7 sep. On 8 sep. (7pm) u delivered item. After handover of consignment by ur courier partener to me he fled immediately from here. And hardly i took 4-5 min. To opened it and i got shoked. I hadn't received perticular shoes which i ordered. I received red canvas shoes with cheap quality.colour, pattern even brand also changed. Its was not adidas shoes.same time i called up to ur courier person who handovered me and he told me that sir we cannot do anything, u should mail to snapdeal. Then same day i raised complain on snapdeal to arrange reverse pickup of this cheap product. And very next day (9sep.) u arranged courier person and he came on my place (9 sep. 4pm) and he instantly denied to me for pick it up. And he gone. And then whithin 5 min. I received msg. From nuvoex courier that pickup has been cancelled as conformed by u.i have all msg. Call recording, snap shot which i sent u more then 4 times on ur mail id.( [protected]@snapdeal.com).and then u again arranged pickup on 11 sep. But no one come on my place.i spend my precious time to mail u again and again but no one give me proper ans.that when will i get back my refund. I do not want to shop any more with u guys.on 10 sep.was my ssc cgl exam for which i had been preparing since 2 years. U are harassing me by mentally. I couldn't performed well on exam cell and the behind that reason was only u people. I m totally frustrate at this time. Seriously flipkart, amazon, myntra all online shopping website much better then u.every single minute my scolding me.now u tell me what i do ? It is not big amount for u but for me its huge one. U broke people trust. Let me update that when will i get back my refund.