[Resolved] Snapdeal.com — wrong pick up

Deepti Chawla

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400092
Website:	Snapdeal.com

I ordered a perfume and wallet together and they both were damaged, so sent a return request, the delivery guy picked both the items, but gave confirmation msg only for the wallet, wen i complaint abt ths tonsano deal they kept on asking for d pick up receipt which was not given by the pick up man, then wen he came to deliver the replaced wallet he returned the damaged perfume bottle, which he said he picked up incorrectly, again i contacted snapdeal to pick up the damaged perfume, but they closed the return request, and after so many mails and conversation s, no one calls back or replies at all

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Jul 26, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2018

Snapdeal.com Customer Care's response Hi Deepti,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal