[Resolved] Snapdeal.com — wrong product | |||||
This is the worst of all the e-commerce companies in India. First they take your order and they send you wrong product. I bought 3-star refrigerator of maroon color from snapdeal at 11700 but they sent me 1-star fridge of brown color. After 20 days of all the negotiations and all, they are saying the cost of that fridge has increased, we cannot give you 3-star you have to keep 1-star (for which we are demanding some refund). Was this information helpful? | |||||
Sep 20, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Aug 16, 2017 Snapdeal.com Customer Care's response Dear Vinay, We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details. We assure you all possible help. Regards, Team Snapdeal | |||||
 Add a Comment | |||||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
Post your Comment