[Resolved] Snapdeal.com — wrong product

faraz tanveer

from Bengaluru, Karnataka

Address:

560029

I bought philips she1455wt/94 headphone with mic (White) order id: [protected] (1 item) details
Placed on 10 dec, 2017 price - 299
On 14 dec i receive a wrong product, now snapdeal refuse to do anything regarding it
Now they are saying that they already cancelled the order and seller is going to deliver the product offline refuse to pay money.
After receiving the product got message from snapdeal
I want my money back.

+2 photos

Was this information helpful?

No (0)

Yes (0)

Jan 22, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Dec 15, 2017

Snapdeal.com Customer Care's response Dear Faraz Tanveer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal