[Resolved]  Snapdeal.com — Wrong product delivered now not replacing

Address:New Delhi, Delhi, 8321110
Website:Snapdeal.com

I ordered a school trolley bag at Rs 1199 on 28 oct but the delivered a benten hand watch on 6 nov 2016. When i complai they said they will replace Now they r not replacing many time i book tha complain but their courier guys not coming to pick up the item they only promise to solve within 24 hrs but untill now not done
Was this information helpful?
No (0)
Yes (0)
Dec 18, 2016
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Nov 14, 2016
Updated by ABID ANSARI
I ordered a school trolley bag at Rs 1199 but the delivered a benten hand watch. Now they r not replacing many time i book tha complain but their courier guys not coming to pick up the item
Verified Support
Nov 17, 2016
Snapdeal.com Customer Care's response
Dear ABID ANSARI,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details. We assure you all possible help.

Regards,
Team Snapdeal
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information