[Resolved]  Snapdeal.com — wrong product delivered second time and nobody bothered to supply the correct product which was ordered.

Address:700064
Website:SANPDEAL

We have ordered for epson 664 all colour ink as per the display catalogue, but you have supplied me brother branded different types of ink. Firstly we have complained to replace it, again for the second time also same ink was delivered.in future we will not buy anything from snapdeal and will advise others as well to stop buying products from snapdeal. They are just fooling customers by supplying fake items.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Nov 26, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Oct 22, 2018
Snapdeal.com Customer Care's response
Hi Alokekumar,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal
Complaint comments 

Comments

I don't know how to talk to customer care even i try using their customer care number. No option to talk to executive. Have problem with my order and i cannot contact through my registered mobile number. It's a paid order and i cannot track the order worth rs1298
Snapdeal.com Customer Care's response, Oct 23, 2018
Verified Support
Hi Faraz!

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information