[Resolved]  Snapdeal.com — wrong product taken away in my return request

Address:b-383 gokalpuri near post office gokalpuri delhi-94, New Delhi, Delhi, 110094

I ordered a puma trackpant from snapdeal and after it delivered i wanted to return it. But when the delivery boy came to take it, one of my family member gabe him a tshirt not the trackpant i want to return. Still the delivery boy without any checking take that tshirt. Now its been 2 weeks the company isnt helping me till. They are not resolving this matter and didnt do anything till about this mistake of them.
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Aug 25, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jul 18, 2019
Snapdeal.com Customer Care's response
Hi Customer!

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal
Jul 19, 2019
Updated by karan01661
[protected]
Verified Support
Jul 20, 2019
Snapdeal.com Customer Care's response
Hi Customer,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal
Jul 20, 2019
Updated by karan01661
Order Id : [protected]
Verified Support
Jul 22, 2019
Snapdeal.com Customer Care's response
Hi Customer,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal
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