[Resolved]  Snapdeal.com — wrong & used product received

Address:Vadodara, Gujarat, 390018
Website:www.snapdeal.com

I ordered "nation polo club sneakers brown casual shoes on 24 jan 2018 from snap deal online.

I have received wrong and used item instead of what i ordered of" nation polo club sneakers brown casual shoes"

I have raised return request with reference no. 45849387.

I have raised return request but still i am not geeting any response from snapdeal team.

I already mailed many times to snapdeal team.
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Mar 16, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Feb 13, 2018
Snapdeal.com Customer Care's response
Dear customer (dhavalmech005),

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal
Feb 14, 2018
Updated by dhavalmech005
I RAISED REQUEST FROM SINCE LAST 20 DAYS.

your vulkan courier boy came at my home for return back item.but he dont take it back

as per him this product is used which i already mention in complaints.

from last two time he came but he dont take back my product.

what can i do ??
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