[Resolved] Snapdeal.com — wrong watch model delivered, after return, not returning money

Sharib Haidri

from Delhi, Delhi

Address:	New Delhi, Delhi, 110020
Website:	www.snapdeal.com

I ordered one fastrack men's watched then they delivered wrong model, again raised request for the delivery of right model, again delivered wrong model. Then request for return, no one came to collect, then they share address and told me to courier material on this address. I did the same, material is delivered on 10th july 2017, but they are not updating anything or returning money. Even i couldn't connect my call to their customer care. Help to me t get my money back.

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Aug 19, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jul 18, 2017

Snapdeal.com Customer Care's response Dear Sharib,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal