Snehanjali Electronics — whirlpool refrigerator

Address:

Mumbai City, Maharashtra, 400068

I have purchased a Whirlpool refrigerator from Snehanjali Dahisar west shop on 6th April 2019; however the receipt shows purchased date as 31st March 2019. When asked to rectify the same the Branch Manager puts blame on the newly purchased accounting system by the owner of the shop. With the explanation provided by the Branch Manager it is clear that they wanted to push their stock sells in previous financial year.
Also, while purchasing the refrigerator, it was clearly communicated by the sales person that they will deliver a new refrigerator from their godown located at Vasai, however they have delivered the Demo piece (without my consent) which was kept in their shop. As this is a Demo piece, it is having some functional issues.
Till date above issues have NOT been addressed even after visited the shop many times. NO initiative has been taken by the Dahisar Branch Manager. It clearly indicates that they do not have any concern about customer satisfaction once they sold their product.