Snehanjali Electronics — whirlpool washing machine defect

I purchased whirlpool washing machine from your place the delivery was 2 days late and it was defective on the first day itself we went to talk about it to the snehajali stores at dahisar the staff was disgusting!!! We had to approach them everyday then to no single proper reply, same case was with the nallasopara branch as we had booked the product over there and made half payment in nallasopara and half in dahisar branch as the delivery was from there the staff at both the branches is very unsupportive an only keeps on giving false promises. The people at the service center of snehanjali are also the same i am a working lady and i have wasted my 20 days on this machine the service given by whirlpool is very bad.