Snehanjali Electronics — zepo led 39" zp-39n90d hdr

rakeshbagadia

from Mumbai, Maharashtra

Address:	401105
Website:	crome

Voucher no sls5041679
Date 03/11/2018
Bill no 1608/ht/18-19
Amount - 16, 413/-
S man :-sachin rajesh tiwari
Store manager - raman mehta
Address shop no 1 next to grand hotel nr. Golden nest circle, bhayender east 401107

Sir

We have always purchased the electronics and heavy appliance from snehanjali. Since last 5 to 6 years we have purchased tv, ac's, washing machine etc from snehanjali.
We bought the following appliances within last month
1. Lg smart tv 32 inch. (V no sls5037193 dt 15.10.18)
2. Zepo tv 39 inch (Voucher no sls5041679 dt 04.11.18)
3. 2 no. Daikin split invertor ac (V no sls5042151 and sls 5043152 dt 04.11.18)

But we are not at all satisfied with the performance of zepo tv. Neither the sound is clear nor the picture. We bought it for our parents who are senior citizens, who are not able to understand any thing in the tv.
We were misguided by the store manager raman mehta. When we went to store he told us that the output of zepo tv is same as any other tv. When we enquired of the reason for its cheap rate as compared to other brands, he told us that just because of no expenses incurred on advertisement and snehanjali in house brand, zepo tv is cheap, we still kept on thinking and were confused whether to buy it or not as we have never bought any non branded product. Raman mehta assured us that the tv is same as other brands tv and we can buy it on his assurance, keeping trust on him its cheap and quality product.
We bought his assurance and now when we complained about its performance at shehajali, they say that according to its cheap rates is the performance and its good.
But we are extremely dis - satisfied with its performance and request you to kindly accept the tv back and refund the money so that we can buy a good product for our parents.

Regards
Rakesh bagadia - [protected] - [protected]@gmail.com
Manisha bagadia - [protected] - [protected]@yahoo.com

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Nov 19, 2018

Updated by rakeshbagadia VOUCHER NO SLS5041679
DATE 03/11/2018
BILL NO 1608/HT/18-19
AMOUNT - 16, 413/-
S MAN :-SACHIN RAJESH TIWARI
STORE MANAGER - RAMAN MEHTA
ADDRESS SHOP NO 1 NEXT TO GRAND HOTEL NR. GOLDEN NEST CIRCLE, BHAYENDER EAST 401107

Sir

We have always purchased the electronics and heavy appliance from Snehanjali. Since last 5 to 6 years we have purchased TV, Ac's, Washing Machine etc from Snehanjali.
We bought the following appliances within last month
1. LG Smart TV 32 inch. ( v no SLS5037193 DT 15.10.18)
2. ZEPO TV 39 INCH (VOUCHER NO SLS5041679 dt 04.11.18)
3. 2 NO. DAIKIN SPLIT INVERTOR AC ( v NO SLS5042151 AND SLS 5043152 dt 04.11.18)

But we are not at all satisfied with the performance of Zepo TV. Neither the sound is clear nor the picture. We bought it for our Parents who are senior Citizens, who are not able to understand any thing in the TV.
We were misguided by the store manager RAMAN MEHTA. when we went to store he told us that the output of Zepo TV is same as any other TV. when we enquired of the reason for its cheap rate as compared to other brands, he told us that just because of no expenses incurred on advertisement and Snehanjali in house brand, Zepo TV is cheap, We still kept on thinking and were confused whether to buy it or not as we have never bought any non branded product. Raman Mehta assured us that the tv is same as other brands tv and we can buy it on his assurance, keeping trust on him its cheap and quality product.
we bought his assurance and now when we complained about its performance at Shehajali, they say that according to its cheap rates is the performance and its good.
But we are extremely dis- satisfied with its performance and request you to kindly accept the TV back and refund the money so that we can buy a good product for our Parents.

Regards
Rakesh Bagadia - [protected] - [protected]@gmail.com
Manisha Bagadia - [protected] - [protected]@yahoo.com