[Resolved]  Snow Travel Club — fraudulent activity conducted out by snow travel club, (32/5 sector 10, faridabad haryana 121001) in evading inr 25, 000/-

Address:J – 32/5 , Sector – 10 , Faridabad Haryana – 121001, Faridabad, Haryana
Website:www.snowtravelclub.com

Dear sir,
This is to bring to your notice that i have been recently pulled into a fraudulent act in which travel company “snow travel club (http://www.snowtravelclub.com/)” has looted inr 25, 000/- from me towards family travel trip to tirupati. On the day of booking i was communicated that the trip will cost total of 25, 000/- (Inclusive of taxes) which will include stay and site seeing.
I made the complete payment of inr 25, 042/- into company account [protected] (Equitas small finance bank), below are the details for the transfer
Payment date amount transferred to
19-feb-19 6000 paytm number: [protected]
22-feb-19 4000 paytm number: [protected]
22-feb-19 7500 from hdfc a/c: [protected] to equitas small finance bank[protected]
25-feb-19 75042 from hdfc a/c: [protected] to equitas small finance bank a/c[protected]

Today morning (Dated 26-feb 2019) i received a call from the travel company asking me to pay 6000/- more for the trip failing to meet their original commitment of 25042/-. The reason quoted was earlier quote in no more workable. I requested them to cancel the booking and refund me back the entire amount of inr 25, 042/- but they said cancellation will attract approx 33% cancellation charges.
With this in background i want to officially lodge a complaint against everyone who are involved in this fraudulent activity. It seems this is the business model where they initially make a false commitment, later fall back and inappropriately hoard hard earned money of common people on the name of cancellation charges. I am sure there must be several more instances which will come to light if detailed investigation conducted in this regard.
People involved in this matter so far are below
Avinash kapoor (Sales representative): +[protected]
Prerna singh (Sales representative): +[protected]
Aman (Sales head): +[protected]
Snow travel club (Domain registered with godaddy): +[protected], +[protected]
I am sure there will be more people involved in this matter.
Looking forward to your cooperation in this regard helping me get back my amount
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Jul 17, 2019
Complaint marked as Resolved 
Everyone, please be aware that SNOW TRAVEL CLUB has refunded me 22000/- against the booking I have done in Feb 2019. I wish to take back all my complaints. Thanks Snow Travel club
Jun 13, 2019
Updated by ssongara
Still waiting for the refund amount.
Complaint comments 

Comments

Yes they are real CROOKS even I had bad experience with them recently.
Bloody cheaters.

The sales representative are real cheap and talk in abusive language. They should be barred from doing business.
Amit_anand1234's reply, Mar 6, 2019
Mr. Sachin could you please share contact of Mr. Rakesh so that I reach him. Probably he can help me as well in getting my amount refunded.

Looking forward to your reply.
Thanks once again
Amit Anand
Snow Travel Club Customer Care's response, Mar 7, 2019
Verified Support
Dear Amit Anand,

Why you are mentioned fake comments, if you are genuine customer of Snow Travel Club

Then kindly send payment proof to paid our company .
bhut hi cheater he. bola kuch tha aur diya kuch tha . discount ka bol kar discount bhi nhi diya tha.
kabhi na iske pass
hame sales aur & Marketing sey baat kera : +[protected]
Mail bhi dala [protected]@snowtravelclub.com

Customer Support per call kerA +[protected].

LEKIN KOI BAAT NAHI BANI.
sab CHOR he
Stay away from this site
http://www.snowtravelclub.com

Refrain from making any transaction though them. Do not make any advance payments
Go to know that some body took the effort of bringing this incidence to light. As about me not being a tachy i did'nt got many options, but now I see.
I made booking for down sound and almost the same story happened with me.
I was pushed to make the entire amount in advance on the name of heavy discount. I was told if I make the payment earliest date I will get 10% discount.
Once I made the payment I got a call from a representative explaining the package has changed. And I was also told if I have to persure ahead I will be required to pay 10, 000/- more.
I was really shatterred to know this as I saved the money bit by bit for my family trip and now they demanded for more money.
Eventually I cancelled the tour ending up with heavy loses.
Nothing will happen. Now a days there are many fraudulent who are active online and this site is one of them. This fraudies are taking advantage of technologies. Also there quotation are changing like share prices.
Guys,

This is really bad, we have to take legal action against them.

These guys are cheater,

Providing No support after taking money.
Exactly, the same things happened with one of my closest friend. This travel company “SNOW TRAVEL CLUB (http://www.snowtravelclub.com/)” cheated them as well and deniying to give the refund. Today, we were discussing about this matter to file a complain on this forum and coincidently, we found another user who got beaten up by the same travel company.

I would say, this is not snow travel but stobe travel as we got beaten up by them.

I would request the consumer complaints team, please take an appropriate action on this travel company.
Had bad experience when contacted them for travel 2-3 times, they not stick to their commitments their quoted price vary day by day
Dear All,

Why you people updating wrong information .

You are not our customer,

Don`t update wrong information, otherwise we

will take legal action against all.

Note : This is to informed you that very clearly

We are talking about (Sachin Songara ) is one

of our customer .He has made the payment

25042 rs .for their tour,

Already we have provide 3 night hotel booking
voucher,

Please find out the attachment :

Thanks & Regards

Snow Travel Club

Legal Team

www.snowtravelclub.com

Let me refresh your memory, per the itinerary the commitment was to covers 6 DAYS/ 5 NIGHTS, however you only quoted that you shared the booking for 3 days ONLY. What about remaining 3 days where you committed to cover Kanchipuram and Pondicherry. The total tour cost was 25, 042/ to cover all 4 places (that covers site seeing and stay)
Why did your agent and you go back from commitment? Why have demanded 6000/- more for the same itinerary.
For the records your agent also quoted that we operate like Stock market where we fall back from our commitment and can demand more money. Which travel operates this way
Now that everyone is bringing the truth on your face you are feeling messed up. Pity you and have little shame about your wrong doings.

ssongara's [Complaint's author] reply, Mar 1, 2019
No option to add audio file here, one agent said "saste ke chakkar me bhage ho na saja to bhugatani padegi. I have recording files how they cheated me.
ssongara's [Complaint's author] reply, Mar 1, 2019
Snow Travel Wale Bhaiyaji aap imandari se hamare paise wapas kar dijiye main apani complaint wapas le lunga
Let me refresh your memory, per the itinerary the commitment was to covers 6 DAYS/ 5 NIGHTS, however you only quoted that you shared the booking for 3 days ONLY. What about remaining 3 days where you committed to cover Kanchipuram and Pondicherry. The total tour cost was 25, 042/ to cover all 4 places (that covers site seeing and stay)
Why did your agent and you go back from commitment? Why have demanded 6000/- more for the same itinerary.
For the records your agent also quoted that we operate like Stock market where we fall back from our commitment and can demand more money. Which travel operates this way
Now that everyone is bringing the truth on your face you are feeling messed up. Pity you and have little shame about your wrong doings.

Sharing the details for everyone’s reference.

Add my name to list as well.
I am sure you'll have my information in your records as it has not been much long.

Now that you are in deep ### you are ought to make such statement. Let me ask you
Where did your sense of legal action go while you were busy tricking ppl.
I am amazed to see the list of people you fooled so far.
Such a shame, but no wonder ppl from faridabad are born cheaters and indulged into criminal acts.
Shameless people have some shame and return our hard earned money or you will go to hell.

- RITESH
Snow Travel Club Customer Care's response, Mar 7, 2019
Verified Support
Dear Ritesh,

Why you are mentioned fake comments, if you are genuine customer of Snow Travel Club

Then kindly send payment proof to paid our company .
Riteshdavid1234's reply, Apr 5, 2019
'A bad workman always blames his tools.” and so are you bunch of losers.

Penny stealing thief's. That's exactly who you are .

I insist everyone on this forum to go with criminal proceeding against these losers.
Thanks for accepting that you have taken payment of 25042, but the way you are defending your self is incorrect because you have taken 25042 and given booking of around 6000 and demanding extra money for remaining booking.

28th -Mar - Kandy PLR 1724/-
19th -Mar - SMS grand 1824/-
1st -Apr - Kandy PLR 1783

Total : 5331

Don't know where are the remaining 19711/-

Legal Team,

Any updates on question I asked?
Dear all

This is to bring to your notice that i have been recently pulled into a fraudulent act in which travel company “snow travel club (http://www.snowtravelclub.com/)” has looted inr 30000/- from me towards couple travel trip to Shimla, Manali, dharmshala. On the day of booking i was communicated that the trip will cost total of 30, 000/- (Inclusive of taxes) which will include hotel stay and site seeing.
I made the complete payment of inr 30, 000/- into company account (Equitas small finance bank a/c no[protected], below are the details for the transfer.

Payment date amount transferred to
14-feb-19 1000 paytm number: STC0057
21st feb 14000 paytm number:STC0065

1st March 19 10, 000 with ref STC0074
And last 5th March 19 5000/- with ref no STC5975 from my Yes bank a/c: [protected] to fraud a/c as bank details mention above

Eveving on (5th March 19) I have received massage from Mukesh sales person from payment for pay more GST amount around 5400 for the trip failing to meet their original commitment of 30, 000-. The reason quoted was earlier quote in no more workable.
Post that nitier I have received any call or email or massage for booking confirmation.

Even I hade ask for cancellation. They ware saying, , 33 per will be diducted, or pay full funds and take the booking voucher.
That's the reason I paid full amount but, it's seems to be a big big trape for "snow travel club"

With this in background i want to officially lodge a complaint against everyone who are involved in this fraudulent activity. It seems this is the business model where they initially make a false commitment, later fall back and inappropriately hoard hard earned money of common people on the name of cancellation charges. I am sure there must be several more instances which will come to light if detailed investigation conducted in this regard.
People involved in this matter so far are below.
I request you please cease thir this a/c and check who is using this hard earn money.take necessary action all of them
Mr. Rakesh (the real hero) from Snow Travel Club has taken the initiative to solve the issue, we are discussing for a resolution.

We will keep you updated on this.

Thanks, Mr. Rakesh for heads up.
Nazneen Taj (CareerNet)'s reply, Apr 8, 2019
Please share rakesh contact details... to my mail I'd

Nazneentaj21@gmail.com

I want my money back ..
Sales ppl are asking me to get in touch with booking team ... and booking team is asking me to make the full payment to get the hotel and cab details...
I have wasted my half amount and dosen't willing to waste the rest
All those who aren't having legitimate concerns, please refrain.
Team Snow Travel,

Still waiting for refund, I haven't received a single repueee refund...
Hi sachin

Please share me with the concerned person contact details .. cz sales persons are not share any of the contact details... they have looted my money also...

It would be really great if you help me out with the concernd person's contact details
Goodnews they fallback from their commitment again.

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