Sobha Developers — sobha properties ltd, bangalore sobha arena - plaza not refunding advance payment 9.34 lakhs for last 1 year

In the month of september 2019, i have booked 2bhk flat in (Sobha arena - plaza) by paying 9.34 lakhs, but due to some personnel reasons i had cancelled my flat booking within a week of booking (Sep 2019). Sales persons (Mr. Vitas lazar & mr. Rohit singh) promised me they can able to provide the refund within 3 months. But i am following with them for the last 1 year in struggling to get the refund and they keep on extending every two months in telling false commitments.
Since i have signed only the booking form and waited for 1 year according to their false commitments. Sales team has no way concerned about initiating my refund process.
Still now there is no sign of refunding the booking amount by sobha arena.
Such a disappointment from one of the reputed builder in the country.
Kindly request you to refund the amount. This is not way that so called reputed builder will do..!!

Client code : sdlcc24538
Unit no - h1- 6103 - sobha arena - plaza
Sq. Ft - 1301.88