Sony India — 32-inches led tv

Address:Pune, Maharashtra, 411041

— forwarded message —
From: sunjay gaikwad
Date: sat, oct 7, 2017 at 8:25 am
Subject: fwd: reminder-1 for address to send legal notice fwd: 'sonyindia=[protected]'bravia television model: klv-32r482b in5 bearing serial no. 3295926
To: sonyindia. [protected]@ap. Sony.com
Cc: sonyindia. [protected]@sony.com

Respected sir / madam,
Please give me the detailed address to send me a legal notice for sony through the consumer court.
I know i will not get any satisfactions from the same but i can prove and wants to go with consumer court & media to show how sony is giving the services and to inform other customers also.

Sony says my tv is out of warranty period thats y i wanna show all the customers how sony is giving service.

For an example:

Customers should purchase the any sony product (Deliver a baby) then sony will given an warranty (Tonic to a born baby) period of 1/2 years,

After the warranty period sony spare parts will go out of warranty (Baby will gets some diseses like ear/nose/eyes/stomoch/bones etc etc...),

After the same costumer should ask for customer care (Doctor),

Then costumer care will send a technician (Doctor) for checking,

Then technician (Doctor) will check and will ask customer to repair the same (Admit into hospital),

Customer will repair the same as they wants their required (To save their baby),

After all this scene product will be start (Baby will gets extra life) and after few day/year product will give a another chance sony to repair on the same product.

Meanwhile customer should buy a product in warranty and after warranty period again ask for sony & sony & sony, its recycle business of sony, first of selling a product & after repairing cost of the same...

Very nice good job by sony.

My humble request to sony please send me a detailed address asap to send a legal notice aeap.

Thanking you,
Warm regards,

Vijay n gaikwad
— forwarded message —
From: sunjay gaikwad
Date: mon, aug 28, 2017 at 11:30 am
Subject: reminder-1 for address to send legal notice fwd: 'sonyindia=[protected]'bravia television model: klv-32r482b in5 bearing serial no. 3295926
To: sonyindia. [protected]@ap. Sony.com

Hello,
Please send me a detailed address so i can send a legal notice for sony.

Can you please help me for the same. I have sent this email many times for address, so my humble request to sony please send me a detailed address for an legal notice.

Vijay n gaikwad
— forwarded message —
From: sunjay gaikwad
Date: tue, aug 22, 2017 at 9:46 am
Subject: fwd: 'sonyindia=[protected]'bravia television model: klv-32r482b in5 bearing serial no. 3295926
To: sonyindia. [protected]@ap. Sony.com

Hello,
Please send me a detailed address so i can send a legal notice for sony.

Can you please help me for the same. I have sent this email many times for address, so my humble request to sony please send me a detailed address for an legal notice.

Vijay n gaikwad

— forwarded message —
From: sunjay gaikwad
Date: fri, aug 18, 2017 at 12:16 pm
Subject: re: 'sonyindia=[protected]'bravia television model: klv-32r482b in5 bearing serial no. 3295926
To: sonyindia. [protected]@ap. Sony.com

Respected sir / madam,
Please give me the detailed address to send me a legal notice for sony through the consumer court.
I know i will not get any satisfactions from the same but i can prove and wants to go with consumer court & media to show how sony is giving the services and to inform other customers also.

Sony says my tv is out of warranty period thats y i wanna show all the customers how sony is giving service.

For an example:

Customers should purchase the any sony product (Deliver a baby) then sony will given an warranty (Tonic to a born baby) period of 1/2 years,

After the warranty period sony spare parts will go out of warranty (Baby will gets some diseses like ear/nose/eyes/stomoch/bones etc etc...),

After the same costumer should ask for customer care (Doctor),

Then costumer care will send a technician (Doctor) for checking,

Then technician (Doctor) will check and will ask customer to repair the same (Admit into hospital),

Customer will repair the same as they wants their required (To save their baby),

After all this scene product will be start (Baby will gets extra life) and after few day/year product will give a another chance sony to repair on the same product.

Meanwhile customer should buy a product in warranty and after warranty period again ask for sony & sony & sony, its recycle business of sony, first of selling a product & after repairing cost of the same...

Very nice good job by sony.

My humble request to sony please send me a detailed address asap to send a legal notice aeap.

Thanking you,
Warm regards,

Vijay n gaikwad

On fri, aug 18, 2017 at 11:38 am, sonycare wrote:
Subject: service of bravia television model: klv-32r482b in5 bearing serial no. 3295926 purchased in 2014.
Dear mr. Sanjay gaikwad,
Greetings from sony india.
Thank you for patronizing sony products.
This refers to your e-mail sent to our service management in regarding to the service of your bravia television model: klv-32r482b in5 bearing serial no. 3295926.
We understand your concern towards the service of your bravia television.
We had received your service request at our authorized service centre – m/s. New sai electronics dated on 10th july 2017 vides job no: j71718254 for symptom: no picture. Upon inspection by our engineer, we find the display panel is needed to be replaced for the satisfactory working.
Sony products are designed to have adequate ruggedness and undergo very stringent quality control while being manufactured. However, failure may happen in a product in the course of time and this is the reason why we offer 1 year of free service to our customers. Beyond this the service becomes chargeable.

Service estimate of rs. 12, 154/- for display panel has been communicated to you by our service center.

We request you to approve the estimate so that we can carry out with the necessary services in your set.

Thanking you and assuring you the best of our service support always.
Warm regards,

Sony india pvt limited

Vrushali salvi
Customer relation officer – west
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