Sony India — about great eastern

Address:

Jaipur, Rajasthan, 302003

I am pranav taksali from jaipur, rajasthan. I have bought"32" sony led full hd (Sony 32w672e-32"led) from your dealer great eastern tonk road jaipur store on 30/06/2017. Invoice no jptr/sa/1718/06331. I have seen you advertisement on 30/06/2017 at dainik bhaskar jaipur addition. There was offer up to 50 % discount. So we went there and we bought it. I have not received it and then i contact to your store now they telling to me that by mistake we have sold you this model, we can only give you lowest model, but i have talked with your sales executive on 30/06/2017 and he told me about this model and this is full hd & other features after that we have decided to bought.

Now what they are offering lowest model of sony in 29000 rs.& this model i can buy easily 28000 from sony store in jaipur what i have checked before buying from you why should i be in line & spend long time to buy this tv (Lowest model) in 29000 rs in discounted price this is not done. I am feeling like i got cheated your jaipur store employee if you want we can only give this lowest model otherwise do what do you want is it right? So pls kindly check with store & suggest what will be done.

So pls reply us as soon as possible.

With thanks

Pranav taksali