Sony India — android tv kd 55x 9000c

Address:

P902 celebrity Meadows Sushant golf City, 226002

General manager sony india ltd
Please ref my earlier comlaint date dt 13 dec 2019,
I am brigadier r k shrivastava (Retd), based at lucknow, up, we purchased android tv kd 55x 9000c, for some rs 3.0 lac in jan 2016, it worked alright till aug 2019, when it stopped working. We were informed by your tech engineer that mother board has gone bad. Its replacement casted us rs 15000. Immediately afterword there were some black flickering spots were seen, on contacting toll-free service, we were advised to go to factory settings. But the spots persisted. Yesterday sony tech engineer visited us and took screen shots. Just now i have been told by sony service center lucknow, ([protected]) that its panel had gone bad and now i have to spend rs 72000 for its repair.
Have a heart, i am a retired army officer every now and then i cannot spend rs 1lac for repair for just a 3years old tv. I have another 60inches sony purchased 10 year back form pune, still working well.
Has sony started marketing substandard stuffs? Or lucknow outlet is selling substandard stuff? Whatever it is we are loosing faith in sony. And will advise all our friends to stay away from sony products. What else i can say.
I cannot pay rs 72000 every now and then for repais
Request id 57559332
Brigadier r k shrivastava, [protected]
Date 30 jan 2020