[Resolved] Sony India — complain about television

[Resolved] Sony India — complain about television

A akashpathak1 from Kolkata, West Bengal

My service request Id 50401144 dt 5/10/2018 this docket was made because our 32 inch bravio sony tv was defective which was purchased on 11/2013.your service engineer attended on 09/10/2018 after a long delay they have said that the display pannel is damaged we have paid the service engineer Rs300/-. They have said that further other executive will contact and they will inform us the further couse of action. But till date no personnal has contacted us for further action. please help us. phone no. [protected]/[protected] Was this information helpful? No (0) Yes (0)
Nov 21, 2018 Complaint marked as Resolved solved thanks Sony India customer support has been notified about the posted complaint. Nov 16, 2018 Updated by akashpathak1 they had asked to deposit Rs 9934/- through RTGS to Sony india account number on 31/10/2018 for replacement oof the tv by a new model asas the spare of old model is not available.we have done so on 01/11/2018 on 12/11 they asked to deposit another 708/- at there bank account we deposited the same on 13/11. But till now our tv has not been replaced total days spend 41 days Please take necessary action
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