Sony India — complaint about sony liv app

Why the quality is poor even though the network connection if excellent? Even though i change the quality to high, still it remains poor. This problem started about 4 days ago. Before that the quality was HD. Please resolve this problem.

But even though the internet speed is maximum and my video quality settings is high then too the videos are in poor quality

after paid premium charges through google pay, they are not start my android tv with sonyliv, somany mail sent call the their helpline number, ...but no response at all. can i get proper mail id and contact number on priority.

attached copy for your reference.

best regards
Kamal Khanna
[protected]

After the update of the app
Its been very ***** just solve the app problem

From today the app is not permitting to take screenshot. Why is that?? It was all ok till yesterday. Please resolve this problem as soon as possible!!

I think I made a HUGE mistake in choosing the LIV. it is atrociously bad. Half the time it hangs or goes off. Saw only half of Australian Open.

Dear Team

I have paid for the Sony Liv one year premium subscription and have received a confirmation email from Team Razorpay and SonlyLIV for the same.

But the same is not reflected in my Sony Liv account and it asks me to pay again and again for the premium subscription unable to login smart tv also.

This is a serious issue that must be addressed on an urgent basis.

My email id is ashok.[protected]@gmail.com / Cont No [protected]
Invoice number : INV[protected]
ORDER ID 92164167
Payment Id pay_FUT7TLAV7NUTQt

Your early response in this regard would be highly appreciated.

Regards
Ashok Kumar
[protected]

I think sony liv account is froud . Subscription is not working after payment done, I called so many times . OR hacked .

I had subscribed to SONY LIV vide ID [protected], after getting a subscription promotion on ICICI card payment to get a discount of rs200 and AJIO Vrs for Rs 1000.
I Paid thru ICICI card and Am yet to get the AJIO Vrs .
I had sent a mail but there isno response as yet.
while going through my Sony Liv A/c I found that the mail A/c of some [protected]@GMAIL.COM
which was not feeded by me while subscribing to SONY LIV.
I Tried to edit the same on App but it allowed only for the name but not the mail ID.
Often I get the message on my phone that some of my devices are deactivated which are not being
deactivated ar added by me, which indicates that my A/c is being misused by someone fraudulently.
I, Request to pls look into it and get my A/c details rectified at the earliest as Under:-
ASHOK GUPTA
PHONE ID [protected]
Email ID [protected]@HOTMAIL.COM
and get my AJIO Vrs delivered at the earliest.

As I am very happy with feedback of consumer complaint ( A very thank you to all the guys working out there).
Around 4-5 days ago I purchased sonyliv membership worth 199 rs still it shows ads, why? can sonyliv explain me, I want refund for that.

My mob:[protected] on which subscription is active.

Dear Team
Order ID...
I have paid for the Sony Liv one year premium subscription and have received a confirmation email from Team Razorpay and SonlyLIV for the same. My(Yesterday)

But the same is not reflected in my Sony Liv account and it asks me to pay again and again for the premium subscription in Sony LIV app.
I wonder, in Sony LIV app why there is no provision to enter your coupon code.
When I used internet browser, then it is possible to login. But while playing a movies following message... DRM is not supported...

This is a serious issue that must be addressed on an urgent basis.
Salim.M
Mob.[protected]

SonyLiv is not working after 15th July. Complaint so many time but not getting any resolution instead of basic support. Whenever chat with SonyLiv they always say that backend team will work on this and resolve. I am not sure if SonyLiv have any backend team to work on customer query and resolve the issue. I
Is there any way to see Sony Channel live instead of SonyLiv ?