[Resolved] Sony India — delivered damaged one

V

Venkatesh Gompa

from Tirupati, Andhra Pradesh

Address:	Visakhapatnam, Andhra Pradesh, 530046
Website:	www.sony.co.in

We have purchased one SONY 55x7002E tv on 25th of may 2018 at reliance retail LTD, vizag. Same was fixed at in our home, yesterday we have cleaned the tv with smooth cloth by holding edges
we have not even handled wrongly. After the cleaning when we switch on the tv we found internal damage on the screen, we all wondered.As sony is good one in brand, we have gone for it but we never expect that this kind of damaged peaces are being sold by sony. This is very sad to hear tv god damaged within 20days from the date of purchase. Now u are requested to replace same damaged one with new one.

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Jun 26, 2018

Complaint marked as Resolved

Phno 8332988946

Sony India customer support has been notified about the posted complaint.

Jun 26, 2018

Updated by Venkatesh Gompa We have purchased one SONY 55x7002E tv on 25th of may 2018 at reliance retail LTD, vizag. Same was fixed at in our home, yesterday we have cleaned the tv with smooth cloth by holding edges
we have not even handled wrongly. After the cleaning when we switch on the tv we found internal damage on the screen, we all wondered.As sony is good one in brand, we have gone for it but we never expect that this kind of damaged peaces are being sold by sony. This is very sad to hear tv god damaged within 20days from the date of purchase. Now u are requested to replace same damaged one with new one. My pH no [protected]

Jun 26, 2018

Updated by Venkatesh Gompa We have purchased one SONY 55x7002E tv on 25th of may 2018 at reliance retail LTD, vizag. Same was fixed at in our home, yesterday we have cleaned the tv with smooth cloth by holding edges
we have not even handled wrongly. After the cleaning when we switch on the tv we found internal damage on the screen, we all wondered.As sony is good one in brand, we have gone for it but we never expect that this kind of damaged peaces are being sold by sony. This is very sad to hear tv god damaged within 20days from the date of purchase. Now u are requested to replace same damaged one with new one. My pH no [protected] PL call me talk to you

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V

Venkatesh Gompa

from Tirupati, Andhra Pradesh

We have purchased one SONY 55x7002E tv on 25th of may 2018 at reliance retail LTD, vizag. Same was fixed at in our home, yesterday we have cleaned the tv with smooth cloth by holding edges
we have not even handled wrongly. After the cleaning when we switch on the tv we found internal damage on the screen, we all wondered.As sony is good one in brand, we have gone for it but we never expect that this kind of damaged peaces are being sold by sony. This is very sad to hear tv god damaged within 20days from the date of purchase. Now u are requested to replace same damaged one with new one. Otherwise we will spared the issue in socal media And go to consumer court

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V

Venkatesh Gompa

from Tirupati, Andhra Pradesh

Sony very bad tv

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V

[email protected]

from Delhi, Delhi

I purchased Sony Smart 32 inch TC set befor 4 years. Now I am facing screen problems. I complaned to Sony and they reply that this model now avilable so pay around 15000 and get new TV.
Why should I pay 15000 more. Is Sony Barnd is so bad that in 4 or 5 years they will damaged.
Very bad test of this brand.

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