Sony India — Display panel issue/quality issue | |
I purchased LED tv - Sony KDL 46W700A model 3.6 years back (in 2013) for 85, 000 Rs. I usually like Sony tv for its picture and sound quality. But recently faced issue of display (screen flickering) and Sony representative told me that there is problem with display panel and I need to change it. It will cost around 35, 000 Rs. How come the display panel got issues in just 3+ years. The reason he told me either due to voltage / wetness due to cleaning of screen. But we do not have any problem with voltage / there was not any issue in cleaning of Tv as we never used even wet cloth to clean the screen. They need to find out the exact reason for this issue. I believe now the quality of Sony product is not like earlier days and they are compromising with the quality. Was this information helpful? | |
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Sony India customer support has been notified about the posted complaint. | |
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