Sony India — estimate j81546168// kd-43x7002e in5 //8007082

Address:	New Delhi, Delhi, 110034
Website:	[email protected]

Dear sir/ madam

We have purchase one tv model kd-43x7002e from croma electronics rajouri garden in the month of january 2018 but on 23rd june -2018 a small white color dot appearing in the screen left side for which i registered a complaint at sony service centre the engineer visit my palace given me the report by saying its physical damage from our side and given the estimate of rs 20, 953/- for repair.

But we want to bring into your kind notice that there was no physical damage from our side so kindly look into the matter as it's un necessary penalty of me of rs 20, 953/-

Thanks and regards
Rajiv chawla