[Resolved]  Sony India — handy camera

Address:

Anand, Gujarat, 388001

I bought handy cam with inbuilt projector from authorised sony showroom, anand three months back. After that i visited kashmir and shoot some videos over there. I was watching that videos on inbuilt projector of my camera. At that time i came to know that some blue dots appearing on projector screen. So i went to sony service station of v. V. Nagar and complained about it and submitted it over there. After so many days they sent me back my camera and told me it’s solved. But i was surprised that the problem was still there so again i complained and they told me it ll be solved soon and submitted again. Now since 1st april it’s there and i am getting the same answer that part is not available. They are waiting for part. Also they are giving some useless answers like if you have an emergency then take it back and send afterwards. Is it the right answer? I paid for the stuff which is defective and you guys should resolve it or replace it. It’s under warranty. I bought it for my traveling photography and videography but i can’t use it. It is like i paid for the wrong useless stuff. Why should i suffer? Solve my issues as soon as possible. It’s high time now. Here is the details:
J90602102
Om services
2439568
Hdr-pj410/bcin5 3789550
[protected]
Anish mirza [protected]
Under repair waiting for part.